The Clinger Group helps organizations improve performance from both sides of the business—developing stronger employees and building more efficient operations. Whether the challenge is workforce development, transportation cost, process inefficiency, or operational waste, we focus on practical solutions that produce measurable results.
Led by Alicia Clinger, Ph.D.
Strong organizations depend on people who are properly trained, engaged, supported, and prepared to lead. We help companies strengthen their workforce through practical training and development strategies designed around the needs of the organization.
Employee Training Programs
Development of customized training programs designed around specific jobs, processes, policies, and organizational goals.
Training Needs Assessment
Identify gaps between current employee performance and the knowledge, skills, and behaviors required for success.
Employee Retention & Turnover Reduction
Evaluate factors contributing to turnover and develop strategies to strengthen engagement, communication, onboarding, and employee development.
Leadership Development
Help supervisors and emerging leaders develop stronger communication, decision-making, accountability, and people-management skills.
Onboarding Programs
Build structured onboarding systems that help new employees understand expectations, processes, culture, and responsibilities from day one.
Curriculum & Training Design
Create structured learning materials, training programs, facilitator guides, assessments, and development plans.
Organizational Development
Help organizations strengthen communication, team effectiveness, employee development, and workplace performance.
Led by Glenn P. Clinger III, CSCP, Six Sigma Black Belt
Small inefficiencies can become significant costs when they occur hundreds or thousands of times across an operation. We help organizations identify those hidden costs, understand their causes, and develop practical solutions.
Process Improvement
Evaluate existing workflows to identify unnecessary steps, bottlenecks, duplication, delays, and opportunities for improvement.
Supply Chain Optimization
Analyze processes across transportation, warehousing, inventory, suppliers, and distribution to improve performance and reduce cost.
Transportation Management
Evaluate transportation operations, carrier relationships, routing, utilization, service levels, and freight costs.
Warehouse & Distribution Operations
Improve receiving, shipping, material flow, dock operations, trailer utilization, productivity, and operational visibility.
Detention & Demurrage Reduction
Identify why detention and equipment-related charges are occurring and build processes for tracking, accountability, prevention, and cost reduction
Trailer & Equipment Visibility
Help organizations improve trailer tracking, aging visibility, utilization, and accountability across facilities and transportation networks.
Cost Reduction Analysis
Find the operational "pennies" that add up to substantial annual expenditures.
Standard Operating Procedures
Develop clear, repeatable processes that improve consistency, accountability, training, and performance.
Then I would create a section that brings you and Alicia back together.
A process can only perform as well as the people responsible for carrying it out. And even the best employees struggle inside a poorly designed process.
The Clinger Group brings both sides together.
TRAINING
↓
PEOPLE
PROCESS IMPROVEMENT
↓
OPERATIONS
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We don't simply recommend a new process and walk away. When appropriate, we can help develop the training, documentation, leadership support, and implementation strategy necessary to make improvements sustainable.
Understand what is actually happening—not simply what the procedure says should be happening.
Identify bottlenecks, unnecessary costs, training gaps, process failures, and performance opportunities.
Determine root causes and quantify the operational and financial impact.
Develop practical improvements that can be implemented, measured, and sustained.
We can support organizations in areas including:
I really like this as your closing section because many potential clients know something is wrong but don't know exactly what it is.
Maybe transportation costs are increasing. Maybe turnover is too high. Maybe the warehouse isn't performing the way it should. Maybe employees aren't receiving consistent training. Or maybe the operation simply isn't producing the results you expect.
That's where the conversation starts.
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